Legal advice & casework

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Our Coronavirus response :  From 17 March 2020 we are still providing legal advice and assistance however we are largely doing so by phone and email.  Please be patient if we take a bit longer to get back to you.  For the time being we will still be going to court.  We will let you know of any further change in services   So  call 9113 9500 or email

Who we help: 

Youthlaw provides free and confidential legal advice to young people up to the age of 25, and/or those assisting/working with young people under the age of 25 (such as parents and youth workers).

  • Phone: (03) 9113 9500 (daily 9-5 pm , Monday to Friday).
  • OR email:  
  • OR via a drop down  form on our website  ask a lawyer online form (2-5 days turnaround  )
  • If we are busy an alternative is Victoria Legal Aid Help Line : 1300 792 387
  • We now have a lawyer  at Ballarat Community Health. Contact our youth lawyer Katrina on  0407 854 223 or

Will we take your case on ?

  • See our service guidelines.
  •  When we give advice we’ll let you know if we can take it further ( letters, court etc) . If you are eligible for legal aid we will refer you to them.
  • If you want to check if we can help before you come to a clinic we suggest you call us first and talk to one of our lawyers.
  • We prioritise court representation for young people who are most in need (eg. have mental health issues, at risk of homelessness or not able to represent yourself).

Common issues we provide advice on:

  • Fines: Train/tram fines or other fines particularly where stuff going on such as mental heath, homelessness etc.
  • Criminal charges : Police interviews & criminal charges
  • Driving :  Fines & charges
  • Becoming independent:  Leaving home, living with others. Who do I get to sign forms if I don’t leave at home?
  • Complaints: Who do I contact to complain about being treated unfairly at work, school, accommodation etc
  • Car accidents: I wasn’t insured – do I have to pay?
  • Debts: I’ve got debts. I’m in a bad mobile phone contract.  What are my options?
  • Discrimination: I’m being sexually harassed at work. I got knocked back on a rental . What can I do about it?
  • Family: What are my rights when my parents separate? 
  • Police issues: Experienced mistreatment ? Need to know your rights ?
  • Relationships:  Sex and when it is ok , relationships issues including violence, your rights as a young parent
  • Security guards: What can and can’t they do?
  • Tenancy: Ending a lease, getting repairs done
  • Ticket inspectors: What are my rights? Can I complain?
  • School: Suspension, expulsion and bullying – where do I stand legally?
  • Victim of crime: Applying for crimes compensation?
  • Violence and abuse: Physical , emotional or verbal violence. Sexual abuse. Intervention orders.  Have an intervention against you?

Lots of information on these and other issues is available in our learn about the law section.

What we can’t help with

We can’t help with these issues, but if you call us, we can tell you who to talk to:

  • Migration
  • Divorce
  • Child protection
  • Personal injury
  • Wills/estates
  • Powers of Attorney
  • Commercial matters
  • Taxation

If you’re in immediate danger

It might take a few days to hear back from us, so if you are at risk of harm call 000.

If you need to talk to someone or get support in the meantime, call Kids Helpline on 1800 55 1800 (for under 18s) or  Lifeline on 13 11 14  (for over 18s). You can also drop into Frontyard Youth services at 19 King St any day . Youth workers will help you work out what you need . There are health , housing and lots of other services in the building.

For Mental health worries look up Headspace centres across Victoria

If you’ve got substance abuse problems check out the Youth Advocacy Support Service

Feedback or concerns

If you have any feedback or concerns about the service you receive from a Youthlaw lawyer, please see this brochure on how to make a complaint.